Basket

Basket

Shipping and Return Policy

Shipping Policy

Thank you for visiting and shopping at decorartamsterdam.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic and European Union Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
PostNL for small items1-2 business days4,50 EUR
PostNL for medium items1-2 business days4,50 EUR
PostNL for large items1-2 business days8,50 EUR

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Decorartamsterdam.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Decorartamsterdam.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the European Union.

Returns Policy

If you received the product in good order but you changed your mind you can return the product back to our address. All costs should be paid by you. When we receive a product in good, sellable condition the refund will be issued within 5 business days to the bank account you provided in time of purchase.

Company information

Name: Decor Art Amsterdam

Kvk number:  80494293

Registered address: Theseusstraat 14-2, 1076XL Amsterdam

Shipping address is the same as the registered address.