Shipping Policy
Thank you for visiting and shopping at decorartamsterdam.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic and European Union Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
| PostNL for small items | 1-2 business days | 4,50 EUR |
| PostNL for medium items | 1-2 business days | 4,50 EUR |
| PostNL for large items | 1-2 business days | 8,50 EUR |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Decorartamsterdam.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Decorartamsterdam.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the European Union.
Returns Policy
If you received the product in good order but you changed your mind you can return the product back to our address. All costs should be paid by you. When we receive a product in good, sellable condition the refund will be issued within 5 business days to the bank account you provided in time of purchase.
Company information
Name: Decor Art Amsterdam
Kvk number: 80494293
Registered address: Theseusstraat 14-2, 1076XL Amsterdam
Shipping address is the same as the registered address.